Frequently Asked Questions

Find answers to common questions about 404 DEEP RECORDS.

What formats are included with a purchase?

Every purchase includes high-quality WAV (24-bit/44.1kHz) and MP3 (320kbps) files. Depending on the track, you may also receive stems (WAV), MIDI files, and extended mixes. The exact contents are listed on each track's detail page.

How do I download my purchased tracks?

After purchase, you'll receive an email with download links. You can also access all your purchases from your Account Dashboard under "My Downloads". Each purchase allows up to 5 downloads within 30 days.

Can I use purchased tracks for DJ sets?

Yes! All purchased tracks can be used in personal and commercial DJ sets, radio shows, and podcasts. However, you cannot redistribute the original files or claim ownership of the music.

How do I become a seller on 404 DEEP RECORDS?

Visit our Sell Your Music page and submit an application with your demo tracks. Our A&R team reviews every submission within 7 days. If approved, you'll get access to the Seller Dashboard where you can upload and manage your releases.

What is the revenue split for sellers?

We offer a fair 50/50 revenue split. For every sale of your track, you receive 50% of the net revenue. Payments are processed monthly on the 1st, with a minimum payout threshold of $100. We support PayPal, Wise, and bank transfers.

What genres do you accept?

We focus on House, Techno, Afro House, Deep House, Tech House, and Melodic Techno. Tracks should be between 120-128 BPM and at least 5 minutes long. We're always looking for fresh, original productions that fit our sound.

Do you accept remixes?

We only accept original productions. Remixes are not accepted unless you have written clearance from the original rights holder. All tracks are scanned for sample clearance before being listed.

What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, American Express) through Stripe, as well as PayPal. All transactions are secured with SSL encryption.

Can I get a refund?

Due to the digital nature of our products, refunds are generally not available once files have been downloaded. However, we handle refund requests on a case-by-case basis. Please see our Refund Policy for details.

How does the online radio work?

Our 404 DEEP RADIO streams 24/7 with curated sets featuring tracks from our catalog and guest mixes. If you're a seller on our platform, your tracks may be featured on the radio. Want your track on air? Submit a demo!

Still have questions?

Can't find what you're looking for? Get in touch with our team.

Contact Us